๐Ÿ Bimhunter Hive โ† Back to the shop

Terms, Privacy & Returns

Last updated [DATE]

Before publishing: replace every highlighted [PLACEHOLDER] on this page. UK law requires a trader to display their real name and a geographic address โ€” a website alone is not enough. This page is a working draft prepared from the legislation, not legal advice; if anything about your situation is unusual, have it checked.

Who we are

This shop is operated by [YOUR FULL LEGAL NAME], trading as Bimhunter Hive, a sole trader based in the United Kingdom.

Trading nameBimhunter Hive
Trader[YOUR FULL LEGAL NAME]
Trading address[STREET, TOWN, POSTCODE, UK]
Email[CONTACT EMAIL]
VATNot VAT registered. No VAT is charged on these orders.

In these terms, "we" and "us" mean the trader above, and "you" means the person placing an order.

Terms of sale

Our products

We sell printed sticker sheets. Every sheet is printed to order by our print partner after you buy it โ€” we do not hold stock. Designs are our own original artwork and are sold as shown; we do not personalise sheets to individual request.

Product images show the artwork. Printed colours may differ slightly from your screen, as screens vary.

How a contract is formed

Adding items to your basket is not an order. When you complete payment you are making an offer to buy. A contract exists when we send your order confirmation. If we cannot fulfil an order we will tell you and refund you in full.

Prices and payment

Delivery

If something is wrong with your order

Under the Consumer Rights Act 2015, goods must be as described, of satisfactory quality and fit for purpose. If a sheet arrives faulty, damaged or not as described, contact us within a reasonable time and we will replace it or refund you. This is in addition to your cancellation rights below and is never affected by them.

Please send a photograph of the problem โ€” it lets our print partner fix the cause.

Our liability

We are responsible for loss you suffer that is a foreseeable result of our breaking this contract. We are not liable for business losses. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Governing law

These terms are governed by the law of England and Wales, and disputes may be brought in the courts of England and Wales. If you live in Scotland or Northern Ireland you may also bring proceedings there.

Changes

We may update these terms. The version that applies to your order is the one published when you placed it.

Returns and cancellation

You have 14 days to change your mind

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you may cancel this order for any reason within 14 days of receiving it, without giving a reason.

Our sheets are printed after you order, but they are standard designs chosen from a fixed range โ€” they are not made to your specification and are not personalised. The exemption for bespoke goods therefore does not apply, and your full cancellation right stands.

How to cancel

Email [CONTACT EMAIL] with your order number, or use the form below. Any clear statement is enough โ€” you do not have to use our wording.

Sending the goods back

Your refund

Model cancellation form

To [YOUR FULL LEGAL NAME], [TRADING ADDRESS], [CONTACT EMAIL]:

I hereby give notice that I cancel my contract of sale of the following goods:

Ordered on / received on: ______________________

Name of consumer: ______________________

Address of consumer: ______________________

Signature (only if sent on paper): ______________________

Date: ______________________

Privacy policy

[YOUR FULL LEGAL NAME], trading as Bimhunter Hive, is the data controller for the personal data described here, under UK GDPR and the Data Protection Act 2018.

What we collect, and why

DataWhyLawful basis
Name, delivery address, email, phone To print and post your order and to contact you about it Performance of a contract
Order details and payment status To fulfil the order and handle refunds Performance of a contract
Records of orders and refunds Tax and accounting records Legal obligation

We never see your card details. Payment is handled entirely by Stripe; your card number does not reach this website.

Who we share it with

We do not sell your data, and we do not share it for advertising.

Transfers outside the UK

Stripe and Printful operate internationally, so your data may be processed outside the UK. They provide safeguards for those transfers โ€” standard contractual clauses or an adequacy decision โ€” as required by UK GDPR.

How long we keep it

Order records are kept for six years to meet HMRC requirements. Correspondence is kept only as long as needed to deal with it.

Your rights

You may ask us to give you a copy of your data, correct it, delete it, restrict or object to how we use it, or transfer it elsewhere. Email [CONTACT EMAIL] and we will respond within one month.

If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Cookies and local storage

This site sets no advertising or analytics cookies. Your basket is kept in your own browser's local storage so it survives a refresh; it never leaves your device until you check out. Stripe sets its own cookies on its checkout pages, which are necessary for payment and fraud prevention.

Because we use no non-essential cookies, there is no consent banner to click.

Contact us

Email [CONTACT EMAIL] โ€” for orders, cancellations, faults or privacy requests.

We aim to reply within [2] working days.

Post: [YOUR FULL LEGAL NAME], [STREET, TOWN, POSTCODE, UK]